Tēnei tūranga – About the role

We are looking for a maternity cover receptionist to join our team from 9th December 2024 – 20th June 2025.  This is a fulltime, fixed term role Monday to Friday from 8.30am – 5.00 pm.  

The reception team is a pivotal component of the general practice team as they are the first point of contact with patients and visitors on the front-line reception and telephony services.  We believe that general practice has a pivotal role in the health system, providing continuity and holistic health care for its patients. We strive to provide a high standard of health service to all our patients.  

Mōu | About you

You will be required to perform the following tasks and duties (full job description is available on request):

• Greeting & arriving patients and visitors
• Booking & confirming patient appointments
• Invoicing & collecting fees 
• New patient enrolments
• Scanning & allocating email messages & medical documents
• Providing administrative support to clinical staff and managers

Skills and Experience

• Proven customer service experience in a busy, fast-paced reception environment
• A passion for delivering excellent administrative services to assist the team and our patients
• Excellent organisational and time management skills 
• Friendly and positive nature.
• Competence in Microsoft Outlook, Word and Excel 
• A high level of accuracy, confidentiality and a strong work ethic
• Strong communication skills and the ability to manage relationships at all levels
• An interest in contributing to a positive team culture and being part of ‘the team’
• An understanding of Cultural Safety, Cultural Competence & Te Tiriti o Waitangi
• Experience in working within a Patient Management System is desirable (however full training and on-going support is provided)
• Candidates must have NZ residency or valid Work Visa
• The ideal candidate must be able to work between 8.30am and 5.00pm Monday- Friday including school holidays.

Me pēhea te tuku tono I How to apply 

If you want to make a positive difference to the health of our Iwi/Community/Whānau and if you enjoy working as part of a team; please apply with a cover letter and CV using the application form below.

You can find more information about us on our here 

We will be shortlisting and interviewing candidates as applications come in so if this role sounds like you, please don’t wait!